Kevin and I figured out it was the 64-bit operating system that does not allow the tax interview feature on Taxwise to work. We had called Tech Support to confirm this, turned out they didn't know it either so the Tech support had asked their supervisor and they had 2 other cases of the same problem. So we stuck the Vista Cd right back in and reinstall vista to the 32 bit operating system. Everything worked fine and all we had to do was update all the drivers..woot.
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